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Certificate in Supervisory Management Programme

  • Course Code


  • Field of Study


  • Type of Course:

    Special Purpose Award

  • Type of Qualification:

    Special Purpose Award

  • Type of Study:

    Part time

  • Application Closing Date:

    Not Specified

Admission Requirements:


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Course summary

The Level 6 Certificate in Supervisory Management develops high calibre professionals, distinct in their abilities, understanding, skills and knowledge associated with a supervisory role in any profession organisation.


Organisation and Professional Development

The programme uses an innovative blend of realworld situations to assist participants in exploring opportunities and managing the challenges of supervisory management roles. Participants will explore various theories and concepts developing a toolbox of skills that is valuable and readily usable and which will lead to advanced personal and interpersonal supervisory skills, enhanced operational excellence & improved team performance. The Certificate is a six month part-time programme, Level 6 Special Purpose Award, accredited by Cork Institute of Technology. The programme has been co-developed by CIT and IT Tralee incorporating both Institution’s academic expertise alongside industry partners through the South West Regional Skills Forum and is supported by Cork Chamber Skillnet & Bio Pharma Chem Skillnet.




Programme Features



Learners will benefit from an induction session that will focus on wellbeing, work-life harmony, programme structure, group work, use of Blackboard, library access, referencing. This is to support the learner and make them aware of all resources/supports available to them from outset of programme throughout entire course duration.


Action Learning:

Teaching methods feature practical classroom exercises and accelerate the transfer of learning back to the work place. Learners will build on their experience and learning gained on the programme to develop the professional skills and hone techniques that will inform their best practice application.


Case Study Analysis:

Live case studies reflecting the programme focus points will be regularly analysed in class. This will include analysis of challenges and solutions for a variety of contexts to hone skills and techniques for real life application in the work place. Peer to Peer Learning: Learners will have the added value of peer to peer learning and knowledge sharing, working on case studies and teasing out challenges and best practice solutions with professional peers from across multiple industry sectors - from manufacturing to services - in their region over programme duration.


Experienced Lecturers & Industry Partners:

Lecturers on the programme bring a unique blend of academic qualifications, incorporating business, human resource management, management accounting, work and organisational psychology, together with comprehensive industry experience and backgrounds in training and change management.

The Programme is structured around 4 modules, each at 5 ECTs (European Credit Transfer System), which comprise the four central pillars of the programme:


1. People Management incl. Conflict & Mediation 

  • Considers leadership skills in-house for supervisory management, motivating people, conflict management & mediation, coaching & mentoring, project management from project initiation to close-out, technical report writing, presentation & effective meeting skills.


2. Introduction to Operations Excellence: Lean Practitioner 

  • Delves into operational excellence and lean practice for process efficiency in a supervisory management position. Analyses operational process capability & performance through an operational excellence mind-set.


3. Introduction to Management: Management Practice

  • Explores organisation, enterprise, operations management & quality control, leadership & motivation, team & time management.


4. Performance Management 

  • Explores performance management strategies & techniques, influencing behaviour & behaviour-oriented approaches, performance appraisal, staff turnover & retention, explaining & reducing turnover, legal & ethical issues.



Programme Delivery Schedule:

In consultation with organisations, the course is a bespoke 6 month programme, flexibly-delivered utilising a block-release mode (1 day per week) for the delivery of four modules over a semester. This delivery mode was specifically designed to suit both the requirements of working individuals and organisations releasing an individual to undertake an educational programme


Programme Start Date:

16th November with breakfast briefing, registration, orientation & programme introduction. All module delivery days will take place in the Cork Institute of Technology, Bishopstown Campus. Refreshments will be provided by the Institute at 11am and lunch will be provided at 1pm on campus for each day of training.



Module 1 - People Management:

Delivered Fridays - 16/11, 30/11, 07/12, 14/12, 21/12


Module 2 - Operations Excellence (Lean Yellow Belt) :

Delivered Mondays - 28/11, 11/02, 25/02, 11/03. Exam: 25/03


Module 3 - Management Practice:

Delivered Fridays - 11/01, 18/01, 08/02, 22,02, 08/03. Exam: 05/04 Module 4 - Performance Management: Delivered Fridays - 12/04, 03/05, 10/05, 17/05, 24 May. Exam/Final Presentation: 31/05


Modules 2 & 3 will be delivered in rotation every 2nd week over January, February & March


All classes run 8:30 - 4:30 and all exams take place between 2.00pm – 4.00pm. 





Organisations who wish to provide continuous support and professional development upskilling for existing or potential supervisors/managers or aspiring supervisors. This course covers all key areas relevant to supervisory management roles and is suitable to an extensive range of industry sectors from manufacturing to services organisations.


Programme Cost: €2,500 per person, inclusive of all programme materials, exam fees and refreshments. Cost may be reduced to €1,995 per person, if eligible for funding from Cork Chamber or Bio Pharma Chem Skillnet.



To register, please contact:

Department of Organisation & Professional Development,

School of Business, CIT


T: 021 433 5900


Department of Organisation & Professional Development,
021 433 5900