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Designing Innovative Services (Certificate)

  • Course Code

    CR_BDEIS_8

  • Field of Study

    Design Studies

  • Type of Course:

    Certificate

  • Type of Qualification:

    Special Purpose Award

  • Type of Study:

    Part time,Online

  • Application Closing Date:

    28th September 2018

Course duration:

3 months

Admission Requirements:

This programme is open to students from any discipline and the following entry criteria will normally need to be met:

  • Online application is open for course commencing on 19th September 2018
  • A H22 (or equivalent) in an Ordinary Degree in any discipline.
  • Candidates without a Level 7 qualification must be able to demonstrate sufficient relevant experience to be considered for entry.
  • A Personal Statement must be provided by the applicant demonstrating interest or competence in design thinking and or service design.
  • Where required, candidates may be shortlisted and required to attend for interview.
  • An IELTS of 6.5 (or equivalent) will be requested of non-EU students where deemed appropriate by the HOD.

Course summary

The Certificate in Designing Innovative Services is a one semester (three months) part-time programme that is designed to provide the knowledge, skills and confidence required to work in the area of service design. The course will introduce the student to design thinking skills and to the key tools and methodologies for development of services.

Department(s)

Accounting & Information Systems

All part-time programmes at CIT will run subject to sufficient student numbers. Where a programme cannot proceed, applicants will be contacted and advised on alternative study options.

Students should note that Fees quoted relate to the academic year 2018-2019 only and are subject to change on an annual basis. Except where stated, course fees cover the cost of tuition only. 

An Information/Registration session will take place on Tuesday 4th September 2018 from 6.00pm to 8.00pm at the CIT Bishopstown Campus. Institute staff will be in attendance to offer career guidance and assistance.

Course fees must be paid before attending lectures.


Duration and Delivery

4 Full Saturdays on campus (Bishopstown)
13 Tuesday evenings online

Course commences in September 2018 with another intake likely in February 2019.

Overview

The Certificate in Designing Innovative Services is a one semester (three months) part-time programme that is designed to provide the knowledge, skills and confidence required to work in the area of service design. The course will introduce the student to design thinking skills and to the key tools and methodologies for development of services.

The industry-focus of the programme coupled with the applied nature of teaching provides a practical bedrock of knowledge and experience which can be used to immediate effect in designing services in any type of organisation. Participants will develop their analysis and design skills. On completion of this programme they will be attractive as potential designers of services across a range of industries. In particular these skills would be useful for those working within the local government arena where there is established demand.

The programme is structured to support those in full time employment. The first module Design Thinking Seminar Series will be delivered online weekly. The second module Design Thinking for Services will have lectures with the theory content delivered online and the workshops will be delivered over 4 Saturdays. The workshops will be the more practical element of the course requiring students to use the tools and methodologies. The students will be able to use real world cases from their workplace for the applications of the tools and methodologies.

The programme will balance real world experience from experienced practitioners in the field who will present on the seminar series with supported learning on practical skills during the workshop sessions.

The seminar series module will use reflective journals for assessment. The other module will require students complete a project in service design incorporating information gathering, analysis and prototype development. This project can be from the student’s own workplace.

Design Thinking for Services

Detailed module information here

This module aims to provide students with the necessary theoretical knowledge and practical skills to support the execution of a design thinking approach for the design of services. The modules addresses the role of team members, approaches for understanding users, research methods, prototyping, and presentation of findings

 

Schedule for the Design Thinking for Services module: 
4 Saturday workshops

Week 1: Saturday 6th October
Week 2: Saturday 20th October
Week 3: Saturday 3rd November
Week 4: Saturday 17th November

Design Thinking Seminar Series

Detailed module information here

This module uses an innovative approach to explore the state of the art relating to design thinking from a variety of perspectives. Speakers from diverse organisations will present a series of guest lectures on overarching challenges and students will be tasked with reflecting on integrated problems across societal, environmental and business areas. The module provides students with critical insight into implementing service innovation strategies across a range of service and organisational contexts.


Schedule for the Design Thinking Seminar Series:
Delivered online starting Wednesday 26th September @ 18:00 and every Tuesday night thereafter from 2nd October to 18th December from 18:00 to 20:00.

This may be subject to change

  • Online application is open for course commencing on 19th September 2018
  • Programme fee: €1,250.
  • A H2.2 (or equivalent) in an Ordinary Degree in any discipline.
  • Candidates without a Level 7 qualification must be able to demonstrate sufficient relevant experience to be considered for entry.
  • A Personal Statement must be provided by the applicant demonstrating interest or competence in design thinking and or service design.
  • Where required, candidates may be shortlisted and required to attend for interview.
  • An IELTS of 6.5 (or equivalent) will be requested of non-EU students where deemed appropriate by the HOD.

 

Apply Online >>
 

 

 

 

 

Dr Fred Creedon
fred.creedon@cit.ie
+353 21 432 6166